Obdurate Systems provides API integration services that connect the business systems your team already uses. We map the data and business rules, build the integration, and make failures, retries and exceptions visible so teams do not have to move the same information by hand.
in the gaps
between systems.
An order is retyped from an email into the ERP. An invoice total is read off a PDF and keyed into accounting. A shipment status lives in four systems at once. Each one is small; together they are a full-time job nobody was hired for.
the missing
operational layer.
Intake, finance operations, inbox workflows and operational visibility — each built around the process already in place, and each reading from and writing back to the systems you already run.
Orders arriving as email PDFs in a dozen supplier formats — read, validated against price list and stock, written into the ERP. Only exceptions reach a person.
Invoices captured from the inboxes they land in, lines extracted, matched to the purchase order, routed for approval, posted to accounting with the source document attached.
orders@, finance@ and logistics@ turned from manual queues into structured work: classified on arrival, routed to an owner, closed against a record rather than a reply.
One view fed by the ERP, the TMS and the carrier portals at once, so answering a customer takes a glance instead of ten minutes of clicking.
More control.
Nothing is ripped out. The ERP is still the ERP, the inbox is still the inbox, and the business rules are unchanged — with the repetitive work between them handled by software, and an audit trail where email used to be.
We start with one flow: where a record comes from, which system is the source of truth, where it needs to go, and what should happen when it cannot be processed. That includes deciding which system can update each field and how conflicting records are reconciled. The diagrams above show possible modules; your scope follows the handoffs your operation actually needs.
Before a build, we check available APIs, file exports, permissions and the business rules around each record. We agree field mappings, update frequency, validation and how to avoid duplicate entries, including when a failed write is retried. A tool appearing here does not imply an existing connector for every vendor or version.
The delivery includes the agreed connection and a way to see what succeeded, what failed and what needs review. We agree which failures can retry automatically and which need a person, then plan access, monitoring, operational handover and ongoing support responsibilities so a failed handoff has an owner. For ERP and CRM record flows, explore our ERP integration services.